by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
When Gartner’s Top Strategic Technology Trends for 2022 report came out, the whole world hastened to read it. The report identifies Gartner’s trends for 2022 that are poised to change industries and business practices. Retail executives and other decision-makers need...
by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
The fitness industry has taken a hit over the last couple of years as the COVID-19 pandemic forced people indoors and businesses to close. As fitness retailers and organizations try to get back to some kind of normal, acquiring and retaining customers is top of mind....
by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
The last couple of years has been at least challenging for most industries around the world. The pandemic’s impact has caused fundamental shifts in consumers’ behavior and brands’ strategy, decision-making, and mentality. For sure this forced...
by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
It’s no secret that Covid-19 increased the urgency of digital transformation, with a 65% increase in digital customer interaction during the pandemic. Although, the disappointing realization that only 29% of customers receive the deep level of engagement they...
by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are quickly becoming standard practice in different retail categories, and not having one could see you falling behind the competition....
by Dimitris Stravopoulos | Jul 10, 2024 | Uncategorized
After a very successful year, ContactPigeon concluded 2021 with the only way a multi-award-winning company could: with a brand new feature. The launch of the Samaritan Omnichannel Chat is the latest addition to the company’s customer engagement platform, setting their...
